CRM
Interactive, personal conversations with your customers
It is increasingly difficult to reach customers effectively through digital channels. Emails can be costly and time consuming to create and when received are often ignored. Websites are only effective if customers visit them and require constant promotion if their benefits are to be realised. What is needed is a new approach, one that encompasses the existing channels and delivers a totally new interactive customer experience.
Skinkers CRM Solution.
Skinkers Live Notification Platform provides a new, permission based CRM communication experience that delivers ShouldKnow information directly to the most appropriate device (computer, handheld, mobile phone) of your customers. The user selects the appropriate channel and devices and the Live Notification Platform delivers high impact, interactive and personalised notifications directly to your audience, guaranteeing you are always in control of the experience between your brand and your customers. Skinkers Live Notification Platform enables your organisation to radically improve and increase interactions throughout the customer lifecycle.
American Airlines' DealFinder
Based on Skinkers technology, DealFinder is a sophisticated downloadable desktop application which delivers personalised alerts on airfares, offers and promotions. Download the application
Key benefits of Skinkers CRM solution
Repeat customer business
Entice customers to return to your website, through an opted in, branded conversation informing them about relevant product launches and offers. This is all done without so much as opening an email.
Enhance customer relationships
Give customers easy access to relevant sales offers, keep them informed about their account status, and make it easy for them to do business with you. Proactive, personalised notifications increase loyalty and reduce churn.
Up-sell and cross-sell with existing customers
Cut through the communication clutter and engage customers with new products and services while increasing website visits.
Increased wallet share
Increase your competitive advantage through high impact marketing campaigns and entice customers from competitors through the use of this innovative technology.
Want to find out more?
Contact us at one of our offices (London, Milan, New York or Sydney).
