Skinkers Live Notification Platform is a powerful ‘always on’ customer communication technology that effectively connects you to your customers and enables targeted, relevant and pertinent communication. Key business benefits of our technology include increased revenues, reduced infrastructure costs and improved customer retention and satisfaction.

American Airlines' DealFinder

Based on Skinkers technology, DealFinder is a sophisticated downloadable desktop application which interacts with customers to deliver personalised alerts on airfares, offers and promotions. Download the application or watch the demo

Key benefits of Skinkers Customer Interaction solution

• Secure, cost effective customer communication
  A viable communication channel for all credit card companies, banks and financial services organisations to deliver customer-selected account and transactional information in a secure environment, without resorting to expensive and intrusive phone calls through call centres or being limited by the costly and one way capabilities of SMS.
• Enhance customer relationships with effective communication
  Give customers easy access to relevant sales offers, keep them informed about their account status and make it easy for them to do business with you;  proactive, personalised notifications increase loyalty and reduce churn.
• Up-sell and cross-sell with existing customers
  Cut through the communication clutter and engage customers with new products and services while increasing website visits.
• Increased wallet share
  Increase your competitive advantage through high impact marketing campaigns and entice customers from competitors through the use of innovative customer interaction technology.
• Repeat customer business
  Compel customers to return to your website through a branded conversation informing them about relevant product offers; this is all done without opening an email or relying on customers to visit your website.

Our innovative approach to customer communications harnesses and manages all of the best attributes of existing digital channels, but additionally delivers new high impact, “push” desktop and handheld channels that can punch through to customers with the information they have selected to receive.

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